Privacy Statement

Effective date: October 22, 2026

This Privacy Statement explains how ConfigAir LLC (“ConfigAir”, “we”, “us”) collects, uses and shares personal information through this website, configair.com. It applies to this website only.

Information we collect

Information you send us. When you use our contact form, we collect your name, your email address and your message. If you email us directly, we receive your email address and whatever your message contains. Please don’t include sensitive information, such as financial or health information, in your messages.

Technical information. Like most websites, our servers automatically record basic information about each visit: your IP address, the date and time, the page you requested, the referring page, and your browser and device type. When you send the contact form, we also record your IP address and email address so that we can detect and block spam and abuse.

How we use it

• To read and reply to your message and to follow up on your enquiry, for example a demo request.
• To keep the website and contact form secure and working: to limit how often messages can be sent, block spam and abuse, and fix errors.

We don’t use your information for advertising, we don’t build profiles about you, and we don’t sell your personal information.

Cookies, analytics and tracking

This website does not use cookies, analytics, advertising or other tracking technologies, and it doesn’t load content from other websites. No third party collects information about your online activity across websites or over time through our website.

Do Not Track. Because we don’t track visitors, we treat every visitor the same way, whether or not their browser sends a Do Not Track or Global Privacy Control signal.

Our website links to our profiles on LinkedIn, Facebook, X, Instagram and Threads. These are ordinary links. Once you follow one, that site’s own privacy policy applies.

Who we share it with

We share personal information only as described here:

• Service providers. Messages from the contact form are delivered to our email, which is hosted by Google LLC (Google Workspace). Google processes them on our behalf under its own security and privacy commitments.
• Legal reasons. When required by law or legal process, or when needed to protect the rights, property or safety of ConfigAir, our users or others.
• Business transfers. As part of a merger, acquisition or sale of all or part of our business, in which case the information remains subject to this statement.

We don’t sell or rent personal information, and we don’t share it with third parties for their own marketing purposes.

Where your information is stored

This website is intended for customers in the United States. It runs on servers in a data center in California, United States, and your information is processed and stored in the United States.

How long we keep it

• Contact messages: up to 2 years after our last exchange. If your enquiry leads to a business relationship, we keep them for as long as that relationship and our legal obligations require.
• Server and contact form logs: deleted within 30 days.

Security

We protect your information with reasonable technical and organizational measures. These include encrypting all connections to this website (HTTPS) and limiting access to staff who need it. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly if a problem occurs.

Your choices and rights

You can ask us to tell you what personal information we hold about you, and to correct or delete it, by emailing info@configair.com. We may need to verify your identity before acting on a request, and we respond within 45 days. Depending on where you live, you may have additional rights under applicable law, and we will honor them as required. We won’t treat you differently for exercising your rights.

Children

This website is not directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.

Changes to this statement

When we change this statement, we post the new version on this page and update the effective date at the top. For significant changes, we also add a notice to this page.

Contact us

For any questions or requests about this statement or your personal information, contact ConfigAir LLC at info@configair.com.